Support

Service and Support

Service and Support Contact Numbers

WCTA Business Office:

1-800-592-6105

or 641-592-6105

M-F 8:00 a.m. to 4:30 p.m.

After Hours Repair:

1-800-216-6951

Internet Technical Support:

1-877-928-2835 (24 hours)

Phishing Awareness – It CAN Happen to You.

Phishing is a cybercrime in which a target is contacted by someone posing as a legitimate company to lure individuals into providing sensitive data, such as personal identification information, banking details, and login credentials.

Here’s what you need to know: scammers are after your passwords, financial info, identity, money.

Examples of Phishing include (but are not limited to): email, instant message, or text message.

Why do we fall for these scams? Urgency, desire to please, greed, curiosity, complacency, fear.

Probability that a phishing message succeeds: 1 out of 10!

Watch out for: spelling & grammar errors, sender address, things that sound too good to be true.

Beware of unsolicited messages such as attachments, links, login pages.

If you see something, say something! Report Phishing emails to the FTC (Federal Trade Commission)

WCTA will never send you an email asking for a password

For more information about Phishing, visit the FTC website: https://www.consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams