CUSTOMER SERVICE YOU CAN COUNT ON
WHY WCTA?
At WCTA, we’re more than an internet provider. We’re your local, member-owned cooperative. Our 100% buried fiber-optic network delivers reliable, high-speed internet you can count on through every season and every storm. Backed by a dedicated team that takes pride in exceptional service and long-term investment, we support the communities we serve today while building connectivity for the future. When you choose WCTA, you’re choosing a company committed to keeping you connected to what matters most.
Learn More
Internet
Blazing-fast internet for streaming, gaming, and everything in between. Stay connected on all your devices without missing a beat.
Internet Plans
TV
Enjoy live channels, on-demand shows, and all your favorite entertainment in one simple, easy-to-use experience.
Streaming TV Packages
Phone
Reliable home phone service with crystal-clear calls and essential features you can count on. Stay connected with confidence.
Phone Services
OUR CUSTOMERS ARE SAYING…
Christa Latch
1 month ago
Austin provided exceptional service from start to finish. He was polite, friendly, and highly professional, taking the time to answer questions and ensure everything was done right. His knowledge and attention to detail truly stood out. It’s rare to find someone who takes such pride in their work. You should be proud to have Austin representing your company. He is a tremendous asset, and I highly recommend him!
Jacob Grubb
3 months ago
They will take good care of all of your communication technology needs
julie fingalsen
4 months ago
I’m new with this company, but the 2 people I spoke with, were very knowledgeable and pleasant. I was originally told I wouldn’t be able to have it hooked up for 10 days, however Austin stopped by to see what all I needed to get internet going and was able to fit me in already today, Austin was very friendly and knowledgeable and fast. Awesome experience so far, I would highly recommend WCTA.
Troy Oudekerk
5 months ago
I would give this company 6 stars if i could. Excellent customer service and so great that they have finally brought rural Minnesota reliable high speed fiber!
Patty Greibrok
5 months ago
We got WCTA internet and tv about 2 months ago and could not be happier. Our previous internet provider was a satellite dish. It was not reliable and we questioned many times why we even had it.
WCTA is fast and always ready. Same with the tv, it's just perfect for our needs. Thank you, WCTA!
WCTA is fast and always ready. Same with the tv, it's just perfect for our needs. Thank you, WCTA!
Theodore Schoneman
1 year ago
We've never had internet issues with WCTA since we started using their services in 2023. Super fast internet, and all my interactions with staff have been positive whenever I've had any questions!
Response from the owner
Thank you for the 5 stars! Thrilled to hear about your positive experience with WCTA! 1 year ago
Rose Boehmer (Amateur artist)
2 years ago
We have been with WCTA for years, our Fiber Optic internet is never down, always reliable and fast. I work remotely, my co-workers struggle to stay online. I decided to write a review, to show my appreciation for the dependable service.
Response from the owner
Wonderful to hear, Rose! Thank you for the 5 stars!2 years ago
Matthew Bruns
2 years ago
Fiber will always be the future of connectivity and WCTA is an amazing option. I pay for 500Mbps and always get what I pay for
Response from the owner
Thank you for the positive review, Matthew! We love to hear it!2 years ago
Monica Pletcher
2 years ago
Almost immediate service to solve our problem. Thanks, Travis Tegland! WCTA is the Best !!
Response from the owner
Customer satisfaction is our top priority! Thank you for taking the time to leave a 5 star review! 4 years ago
Justin Vazquez
2 years ago
I love wcta i am constantly being blown away by the level of customer care they provide. I was scheduled for an appointment today for having internet issues in the afternoon but had some stuff come up and had to cancel.. within 10 min our local tech (Nick) called me said he had logged into my router and saw i wasnt getting the speeds i should be getting and went out of his way to get it fixed this morning since this afternoon no longer worked for me.. thank you Nick, it is refreshing to see techs care about their customers.
Anita Calleja
3 years ago
Ive been a long time customer with WCTA for 20 plus years and have received home phone, cable, and Internet service. Now I am just on their Internet service just because several years ago I went with strictly cell phone and for tv viewing I use an antenna and streaming services with my Smart TV. I pay just under $50 for their Internet service which is the cheapest plan they have. I've been happy with the service they have provided thru the years.
Lorri Hagen
3 years ago
Customer service is great! Quality of service is very good! Techs are very knowledgeable and even work weekends! For someone like myself who lives on a very limited income, their prices are little high. Other than price though, I've been a very happy customer of WCTA for over 6 years!
Jeremy Nedved
5 years ago
Great job Installing my updated fiber optic equipment!! My TV, PS4, and Blu-ray Player are all hardwired into my "important electronics" that I value my high-speed internet. Tech was thinking, easy 30 minute update to my families home. Nope, I had questions and the tech had no problem spending 2 hours at my home. He was so cool. Helpful with even my TP-LINK WIFI EXTENDER. Finding a great place that I can use my internet in my gazebo during summer months.
Seen comment someone praising mediacom....lol! If you like one technician for a 90 mile radius. And your appointment with mediacom will last only....ONE HOUR PERIOD, TOPS!
Conclusion, none of of that fancy hard-wiring, wifi extender install, and Speed Tests, would have never occured with media-com! WCTA TREATS Your house like their own.
Ask me if you have any questions regarding WCTA. They went above and beyond, of what they were responsible for.
Seen comment someone praising mediacom....lol! If you like one technician for a 90 mile radius. And your appointment with mediacom will last only....ONE HOUR PERIOD, TOPS!
Conclusion, none of of that fancy hard-wiring, wifi extender install, and Speed Tests, would have never occured with media-com! WCTA TREATS Your house like their own.
Ask me if you have any questions regarding WCTA. They went above and beyond, of what they were responsible for.
COMMUNITY OF CONNECTION
WCTA is powered by the people we serve. As a member-owned cooperative, we reinvest in our communities, returning nearly 27 million dollars to members to date. Our employees live here, volunteer here and invest in the communities they call home. From supporting schools and local organizations to delivering fiber-optic internet to 33 communities, we’re proud to help our neighborhoods thrive and stay connected.
In the Community
